Dynamics NAV

Frequently Asked Questions

• Change Endpoint on Partner Device
• MobiControl
  • Cleanup Windows Device
  • Deactivate a device in MobiControl
  • Deployment of additional apps
  • Enrollment Guide (Android Enterprise)
  • Enrollment Guide (Android Plus)
  • How to copy and paste using RemoteControl
  • How to move devices between folders in MobiControl
  • How to move devices between MobiControl Servers
  • How to record issues on a scanner
  • How to remote control Mobile Device
  • I cannot enroll my scanner into MobiControl
  • I cannot remote control in MobiControl
  • I need to connect my device to MobiControl
  • I want to unlock a device
  • Network Requirements for MobiControl
  • Re-install MobiControl Plugin
  • Settings manager
  • Usage of MobiControl Folders
  • User Action Pending in MobiControl
  • Windows Mobile Enrollment Guide
• Mobile WMS
  • Change Format in MobileWMS
  • Missing Permissions
  • Posting Problem
• Mobile WMS Implementation and Support
  • Cloud Print - Privat Tenant, do I need one?
  • Go Live Setup Checklist
  • Implementing Mobile WMS at a Customer
  • Network Requirements for Mobile WMS
  • Statement of Work for a New Implementation
  • Wireless Network Guide
• Troubleshoot ERP Backend
  • Troubleshoot ERP Communication
  • Troubleshoot high resource usage
• Troubleshoot Label Print
  • Cloud Print: Label Template Fix
  • Move Customer to the New Cloud Print Server
• Troubleshoot Login
  • I cannot log in from mobile device
    • NTLM Authentication
    • Service tiers Credential Type is using Access Control Service
    • Web Services Access Key
    • What are the Firewall / Network requirements?
  • I want to login with barcode
• Troubleshoot Scanning
  • My devices does not have the MobileWMS Profile in Datawedge
  • Problems scanning a barcode (Scan Info)
  • Problems scanning a GS1-128 Datamatrix barcode
  • Scan barcodes that are close to each other
• Troubleshoot Capture Images
• Troubleshoot Zebra printer
  • Load Factory Defaults
  • Blank Labels
  • Misalignment and multiple unwanted labels
  • Many labels with rubbish data instead of one
  • Older Zebra printer uses different non-standard port number
  • Issues printing over Bluetooth

FAQ

• System Requirements / Minimum Version (NAV)
• No orders are visible
  • No Receive Orders are visible
  • No Pick Orders are visible
  • No Shipment Orders are visible
  • No Count Orders are visible
  • No Put-away Orders are visible
• Delivery Note on Receipt
• I cannot Count unknown Serial/Lot
• I cannot Post unknown Serial/Lot
• I cannot change Lot number during Pick
• I cannot change Take/Place Bin during Planned Move or get an error when opening my planned move
• Unplanned Count requires Warehouse Tracking enabled
• You are not allowed to register multiple bins on Receive orders
• Wrong Expiration Date is used on Receipt
• How multiple users work simultaneously
• The automation variable has not been instantiated
• Printing hangs as Processing in Mobile Document Queue
• Mobile WMS features and NAV license types
• ISV Device CAL

Setup

• Technical
  • Location setup
  • How to insert new Warehouse Journal Template and Batch
  • How to Debug
  • How to use ISV Device CAL Licenses
  • How to to add Mobile Menu and Group
  • Mobile document queue size and cleanup
  • Enable Image support
• Usage
  • Post Shipment on Completed Pick
  • Sorting Put-Away Lines
  • How to attach images — Capture images/photos and attach them to Orders / Lines on any Planned Function.
• Picking (NAV)
  • My picking is in-efficient
  • Sorting Pick Lines
  • Can I consolidate picks?
  • How to use Tote- Picking and Shipping
• Item Tracking (Serial/Lot)
  • Select Item Tracking Level
  • Full Warehouse Tracking with serial no. is time consuming

Customize Mobile WMS

• Add a DisplayLine — Additional text displayed on a List
• Add a Collector Step (Header Level)
• Add a Collector Step (Line Level) — Collect additional data per line, not to be confused with Header level steps
  • Add a Collector Step (Line Level) (Information on Picking)
  • Add a Collector Step (Line Level) (List on Receive)
  • Making Collector Step dynamic
  • Collector Step visibility
• Create a Lookup with Adhoc Registration
• Add actions to context menu
  • Add action to context menu
  • Add an action to Order Line menu (No dialog)
  • Add an action to Lookup (No dialog)
• Display dialoges — You want to prompt the user to Confirm a message.
• Configure Onlinevalidation
  • Unplanned Function, Online Validation
• Configure Custom AI's (GS1 Barcodes)
• Configure Custom Labels/Messages
• Configure Printing
• Register Quantity By Scan — You want to scan (not type) the Quantity and have the system calculate what quantity the barcode represents in base unit of measure. (NAV)
• Shipping Lines on Advanced Location (Pick and Ship enabled) — Enable Shipping Lines on Advanced Location (Pick and Ship enabled)

Resources

General

• Tasklet Factory University
• Online Barcode Generator

Need more help?